When you are charged. Your first payment is taken the day you claim your site, and it renews every 4 weeks from that same day. Going live on your domain is part of the plan and costs nothing extra. The exact date of the next charge is on the checkout before you pay.
Auto-renewal. The Booked Plan: then $297 every 4 weeks, plus sales tax in some states — auto-renews until you cancel. The Booked Plan+: then $397 every 4 weeks, plus sales tax in some states — auto-renews until you cancel. The Year: $2,970, charged when you claim your site and again every 12 months, plus sales tax in some states — auto-renews until you cancel. The Receptionist auto-renews at $179/mo until you cancel.
Cancelling. Self-serve from your billing page, effective at the end of the period. No notice period, no fee, no exit fee ever, and we hand you the files the same week. The site is yours — you paid for it. The Plan is what keeps it working, and cancelling leaves your site untouched.
Your price is locked for life while subscribed. Cancel and return at the then-current price.
Once a year. Choose The Year when you claim your site and $2,970 covers the same three things for 12 months — it carries Premium in full — thirteen 4-week cycles of Premium would be $5,161, so $2,191 stays with you. Already live with us? The Booked Plan is $2,970 for the year, auto-renews until you cancel.
Already have your site? Add The Booked Plan at $297 or The Booked Plan+ at $397 without starting a new build — 28 days free, then every 4 weeks, auto-renews until you cancel.
10 edit requests a cycle, 20 on Plan+. Minor means text, prices, hours, a photo swap. A new page, a redesign or a new feature is quoted separately. Unused requests don't roll over.
The three guarantees. The Day-28 List: if day 28's list of consult requests is empty, you get every dollar back and you keep the site — read the mechanic. On The Year, every dollar of your $2,970 comes back the same way. Love it or full refund, before launch approval and 30 days after. The Two-Second Promise: it loads in under 2s on a phone, or it's free.
The Receptionist is your actual phone line — a separate product from The Concierge, which answers on your site.
At checkout. Every door starts the same way: you type your clinic's name and watch the site build itself in 3 seconds, free. When you claim it you pick your plan and a secure checkout opens — that first payment is taken there and then. Change it yourself before you go live at no cost, and putting it on your domain is free.
Prices. Prices shown in your local currency where we support it. Prices are before sales tax. Your exact total shows before you pay. Already subscribed? Manage your billing here.